Booking and cancellation policy

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  • Delegate places on events will be allocated on a first come first served basis. Completing a booking form does not guarantee a place.
  • An acknowledgement e-mail will automatically be generated advising you that your booking has been received and an invoice will following within 14 days. If this is not received please contact NTFW by emailing or telephone 07425 621709.
  • Delegates will be allocated a place once a completed NTFW booking form has been received and an invoice has been sent out from the NTFW office.
  • Joining instructions will be sent approximately 10 days prior to the event confirming the date, time, location and event details. Please contact if you have not received the joining instructions at least 5 days prior to the event.
  • Telephone bookings are not accepted.

Cancellation of events

  • NTFW reserves the right to amend or cancel any event, times, dates or published prices. Changes to prices, times and dates will be advised before the event start date and any event already paid for in full will not be subject to the increased price.
  • As an event may be cancelled up to four weeks prior to its start date, we recommend that delegates do not make travel or accommodation arrangements before this time. Any travel or accommodation costs incurred are entirely the delegate’s responsibility. NTFW does not accept any liability for reimbursement of any costs incurred whatsoever in relation to its events.
  • Where an event has been cancelled, delegates will be offered an alternative date for the same event, a credit towards another event or a refund.

Cancellation of booking:
Where a firm booking has been accepted by NTFW and is subsequently cancelled, the customer will be liable for the following charges. All cancellations must be received in writing at least 14 days prior to the event.

  • 22 days or more prior to the event – no fee
  • 15-21 days prior to the event – 50% of event fee
  • 14 days or less (or failure to attend) – 100% of event fee

By booking onto an NTFW event you are agreeing to the above terms and conditions.

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